HP OFFICEJET J3680 PDF

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Yes, I did contact the PC maker and the printer hardware makers support site for the software, both are HP. I also tried installing both the basic printer driver and the full software, but neither attempt would fix the problem. These attempts did include a complete removal of the software from my system, rebooting and all. I tried by not connecting the printer until instructed to do so, and I also tried to connect the printer, using the plug-n-play so as to have Windows find the correct drivers, but neither attempt would work.

Those are great ideas! The solution ended up being a removal of the printer driver for another printer that was previously installed when I was using Vista. This driver was not compatible with Windows 7 and was causing the "Print Spooler" to stop and to cause any other installation to fail. The printer is working just fine now! You are absolutely correct as to there being a difference between the important update and the recommended update.

When I had my printer connected to the computer and I attempted to update using windows update, I believe that it said that it was an optional update, but when the printer was not connected, the update did not show up. I think that you are correct, it was only a recommended update. Thank you for that correction! There were, I think, 5 drivers for the printer that were to be installed. After the correction from the University, it installed without any hiccups.

I hope that this helps those of you that may have similar problems!

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